Operational precision.

Creative instinct.

I'm passionate about supporting businesses in their day-to-day operations and helping them thrive in a competitive landscape. With a strong background in end-to-end freight management and e-commerce operations, I excel at streamlining processes, coordinating logistics, managing online stores, and providing exceptional customer service.What sets me apart is my understanding of how businesses and products move—from warehouse to customer, and from concept to content. Whether managing an Amazon storefront, coordinating international freight, running a Shopify store, or creating engaging digital content, I bring the same level of focus, accuracy, and dedication to every task.My foundation in Tariff and Customs Administration from Lyceum of the Philippines University gives me a distinctive edge in international trade and logistics compliance—knowledge that many virtual assistants don't have.On the creative side, I genuinely enjoy graphic design and video editing. I create marketing materials, social media graphics, promotional videos, and other visual content that help businesses strengthen their brand and connect with their audience. Combining my operational expertise with creative skills allows me to support businesses from both the administrative and marketing sides, making me a well-rounded and reliable virtual assistant.

Starter
Package

$350/mo.

20 hours/month
Dedicated work space
Reliable internet connection
Ryzen 5 5600GT
16 GB RAM 1 TB SSD
Noise cancelling headset
4K webcam
All services

Standard Package

$750/mo.

80 hours/month
Dedicated work space
Reliable internet connection
Ryzen 5 5600GT
16 GB RAM 1 TB SSD
Noise cancelling headset
4K webcam
All services

Premium Package

$1000/mo.

160 hours/month
Dedicated work space
Reliable internet connection
Ryzen 5 5600GT
16 GB RAM 1 TB SSD
Noise cancelling headset
4K webcam
All services

What I Deliver

Six core service areas designed to take operational and creative work off your plate - so you can focus on growing your business.

Core ServiceDescription
Shopify ManagementStore setup, theme & launch SEO-optimised product listings Order processing & fulfilment Klaviyo email automation Customer support via Gorgias Conversion & UX optimisation
Amazon VAListing creation & keyword optimisation PPC campaign setup & management FBA inventory & forecasting Competitor & pricing research Review & feedback monitoring Seller Central case management
Logistics/Freight CoordinationFreight booking & carrier coordination Shipment tracking & exception handling Customs documentation & compliance Supplier & vendor communication Inventory monitoring & replenishment ERP system management
Graphic & Video EditingBrand identity & visual design Social media graphics & templates Promotional video production Motion graphics & reels Adobe Suite, Canva, CapCut Final Cut Pro editing
General VAEmail & calendar management Data entry & reporting Project & task coordination Customer service support Research & market analysis Social media management
E-Commerce StrategyStore performance analysis Marketing campaign execution Inventory cost optimisation Cross platform listing management Revenue growth strategies Workflow automation setup

Professional History

PositionDateRole
Shopify Store ManagerNov 2025 - May 2026Transformed a disorganised e-commerce store into a high-converting business. Managed listings, SEO, inventory, fulfilment, and customer support via Shopify Inbox and Gorgias. Deployed Klaviyo email automation and chatbot systems to reduce support load and boost conversions.
Graphic & Video EditorJan 2026 – Mar 2026End-to-end visual content creation using Adobe Photoshop, Final Cut Pro, Canva, and CapCut. Reduced turnaround time 30%, increased client engagement 25%, boosted viewer retention 40%, and grew organic viewership 50% through SEO-optimised video content.
Amazon Virtual AssistantJul 2024 - Oct 2025Managed end-to-end Amazon operations — growing product sales 30% in six months and maintaining customer satisfaction above 95%. Handled PPC, FBA inventory, competitor pricing analysis, and Seller Central case management, driving a 15% peak-season revenue increase.
E-Commerce Store ManagerOct 2023 - Jun 2024Increased website traffic 40%, achieved 25% uplift in conversions and 30% increase in average order value. Reduced overhead costs 15% and contributed to $500K in annual revenue growth.
Senior AssociateJun 2021 - Sep 2023Used SaaS ERP (eFreight Suite) to manage freight forwarding operations. Handled booking requests, quotations, shipment monitoring, and coordinated with carriers, customs brokers, and internal teams.
Airfreight CoordinatorSep 2018 - Sep 2020Managed end-to-end airfreight import/export operations. Negotiated freight rates, prepared AWBs, manifests, invoices, and customs declarations, and handled monthly billing and reconciliations.
Operations SupervisorNov 2005 - Aug 2017End-to-end visual content creation using Adobe Photoshop, Final Cut Pro, Canva, and CapCut. Reduced turnaround time 30%, increased client engagement 25%, boosted viewer retention 40%, and grew organic viewership 50% through SEO-optimised video content.
Import CS · Export Coordinator · Customs DeclarantAug 2003 - Sep 2005Built a comprehensive logistics foundation — import shipment coordination, export booking, customs duty computation, and Bureau of Customs entry processing with full compliance.